The average salary for a customer service representative in Massachusetts is around $43,620 per year.
Avg Salary
Customer service representatives earn an average yearly salary of $43,620.
Wages typically start from $26,450 and go up to $71,936.
37% below national average Updated in 2018
Customer service representative earnings by seniority
Top-level customer service representative earnings begin at:
$34.58 per hour
$71,936 per year
Senior-level customer service representative earnings begin at:
$27.29 per hour
$56,759 per year
Mid-level customer service representative earnings begin at:
$20.97 per hour
$43,620 per year
Junior-level customer service representative earnings begin at:
$16.12 per hour
$33,523 per year
Starting level customer service representative earnings begin at:
$12.72 per hour
$26,450 per year
Approximate values based on highest and lowest earning segments.
Customer service representative salary by state
| State Name | Average Salary |
|---|---|
| Massachusetts | $43,620 |
| District of Columbia | $42,870 |
| New Jersey | $40,330 |
| New York | $40,073 |
| Rhode Island | $38,970 |
| Minnesota | $38,666 |
| Washington | $37,960 |
| Illinois | $37,840 |
| California | $36,983 |
| New Hampshire | $36,270 |
| Delaware | $36,100 |
| Ohio | $35,980 |
| Wisconsin | $35,740 |
| Vermont | $35,720 |
| North Dakota | $35,470 |
| Oregon | $35,330 |
| Maryland | $35,290 |
| Nebraska | $33,820 |
| Texas | $33,755 |
| North Carolina | $33,555 |
| Pennsylvania | $33,555 |
| Hawaii | $33,392 |
| Wyoming | $33,370 |
| Utah | $33,252 |
| Michigan | $33,180 |
| Missouri | $33,060 |
| Tennessee | $33,042 |
| Florida | $33,039 |
| Virgin Islands, U.S. | $33,010 |
| Colorado | $32,889 |
| Maine | $32,650 |
| Arizona | $32,450 |
| Virginia | $32,400 |
| Montana | $32,390 |
| Georgia | $32,371 |
| Connecticut | $32,059 |
| Nevada | $32,050 |
| Iowa | $31,739 |
| Oklahoma | $30,410 |
| Alaska | $30,239 |
| South Dakota | $30,200 |
| South Carolina | $30,030 |
| Louisiana | $29,770 |
| Arkansas | $29,480 |
| New Mexico | $29,330 |
| Indiana | $28,490 |
| Kansas | $28,222 |
| Kentucky | $28,152 |
| West Virginia | $27,780 |
| Idaho | $26,813 |
| Alabama | $25,992 |
| Mississippi | $24,320 |
| Guam | $22,510 |
| Puerto Rico | $20,010 |
How do customer service representative salaries compare to similar careers?
Customer service representatives earn about the same as related careers in Massachusetts. On average, they make less than hazardous materials removal workers but more than precious metal workers.
| Career | Median Salary |
|---|---|
| Hazardous materials removal worker salary | $44K |
| Family social worker salary | $44K |
| Aesthetician salary | $44K |
| Exterminator salary | $48K |
| Maintenance worker salary | $45K |
| Customer service representative salary | $44K |
| Financial clerk salary | $46K |
| DJ salary | $37K |
| Embalmer salary | $42K |
| Precious metal worker salary | $43K |
Source: CareerExplorer (Aggregated)