The average salary for a customer service representative in the United States is around $28,821 per year.
Avg Salary
Customer service representatives earn an average yearly salary of $28,821.
Wages typically start from $19,081 and go up to $43,532.
54% below national average Updated in 2019
Customer service representative earnings by seniority
Top-level customer service representative earnings begin at:
$20.93 per hour
$43,532 per year
Senior-level customer service representative earnings begin at:
$17.21 per hour
$35,807 per year
Mid-level customer service representative earnings begin at:
$13.86 per hour
$28,821 per year
Junior-level customer service representative earnings begin at:
$11.15 per hour
$23,197 per year
Starting level customer service representative earnings begin at:
$9.17 per hour
$19,081 per year
Approximate values based on highest and lowest earning segments.
Customer service representative salary by state
| State Name | Average Salary |
|---|---|
| Massachusetts | $43,620 |
| District of Columbia | $42,870 |
| New Jersey | $40,330 |
| New York | $40,073 |
| Rhode Island | $38,970 |
| Minnesota | $38,666 |
| Washington | $37,960 |
| Illinois | $37,840 |
| California | $36,983 |
| New Hampshire | $36,270 |
| Delaware | $36,100 |
| Ohio | $35,980 |
| Wisconsin | $35,740 |
| Vermont | $35,720 |
| North Dakota | $35,470 |
| Oregon | $35,330 |
| Maryland | $35,290 |
| Nebraska | $33,820 |
| Texas | $33,755 |
| North Carolina | $33,555 |
| Pennsylvania | $33,555 |
| Hawaii | $33,392 |
| Wyoming | $33,370 |
| Utah | $33,252 |
| Michigan | $33,180 |
| Missouri | $33,060 |
| Tennessee | $33,042 |
| Florida | $33,039 |
| Virgin Islands, U.S. | $33,010 |
| Colorado | $32,889 |
| Maine | $32,650 |
| Arizona | $32,450 |
| Virginia | $32,400 |
| Montana | $32,390 |
| Georgia | $32,371 |
| Connecticut | $32,059 |
| Nevada | $32,050 |
| Iowa | $31,739 |
| Oklahoma | $30,410 |
| Alaska | $30,239 |
| South Dakota | $30,200 |
| South Carolina | $30,030 |
| Louisiana | $29,770 |
| Arkansas | $29,480 |
| New Mexico | $29,330 |
| Indiana | $28,490 |
| Kansas | $28,222 |
| Kentucky | $28,152 |
| West Virginia | $27,780 |
| Idaho | $26,813 |
| Alabama | $25,992 |
| Mississippi | $24,320 |
| Guam | $22,510 |
| Puerto Rico | $20,010 |
How do customer service representative salaries compare to similar careers?
Customer service representatives earn about the same as related careers in the United States. On average, they make less than switchboard operators but more than concierges.
| Career | Median Salary |
|---|---|
| Switchboard operator salary | $31K |
| Hand sewer salary | $30K |
| Office clerk salary | $29K |
| Painting, coating & decorating worker salary | $29K |
| Shoemaker salary | $30K |
| Customer service representative salary | $29K |
| Nail technician salary | $30K |
| Teller salary | $29K |
| Hairdresser salary | $29K |
| Concierge salary | $28K |
Source: CareerExplorer (Aggregated)